WhichOne

Effective date: August 31, 2026

1. Access Requirements and Age Protection

18+ Age Limit

WhichOne is a service restricted to users aged 18 or older. During registration:

• We require a date of birth at sign-up
• We do not allow users under 18 to register
• If we discover accounts belonging to minors, we delete them immediately

No Content Aimed at Minors

The app contains no features specifically designed for minors and does not intentionally target minors through marketing, underage influencers or mascots.

2. Published Policies Against Child Exploitation

Our policies are published and accessible to all users:

• Terms of Service: Explicitly prohibit uploading, sharing or soliciting CSAM
• Community Guidelines: Prohibit child nudity, grooming, harassment of minors and content that exploits minors
• Privacy Policy: States that minors cannot register and that their data is protected under the GDPR

3. In-App Reporting Mechanism

How to Report

1. Tap the "..." button on a suspicious post, comment or profile
2. Select "Report"
3. Choose the reason: "Child abuse" or "Sexual content"
4. Add a description (e.g. predatory comments, explicit images)
5. Send — the report is anonymous and reaches our team within minutes

Direct Reporting

To report CSAM content, an immediate threat of harm or suspected grooming, write directly to support@whichone.social with a link or description.

4. Actions on CSAM Content

Automated Moderation

• Uploaded content is automatically analyzed with image recognition services (AWS Rekognition) to identify prohibited categories (nudity, violence, explicit content)
• Content that exceeds the detection threshold is automatically hidden from the feed
• When 3 independent reports concern the same content, it is automatically hidden

Human Review

• Human reports of suspected CSAM are reviewed with the highest priority
• Target response time: within 24 hours
• Confirmed violations → content removed immediately

Reporting to the Authorities

When we discover or receive a report of CSAM:

• We preserve the evidence (hashes, metadata, context)
• We immediately report to the competent authorities (the Italian Postal and Communications Police and the Public Prosecutor's Office) through institutional channels
• We notify the Italian Postal Police where Italian servers/users are involved
• We permanently delete the account of the responsible user
• We cooperate fully with the authorities in their investigations

5. Actions on Accounts and Users

Grooming and Online Solicitation

Any user suspected of soliciting sexual content from minors, sending predatory private messages, or contacting minors for sexual purposes:

• Is immediately suspended
• All private messages are preserved as evidence
• The case is reported to the competent authorities (the Italian Postal and Communications Police and the Public Prosecutor's Office)
• Is permanently banned and cannot create new accounts

Minors Who Upload Sexual Content of Themselves

If we discover that a minor has uploaded sexual photos/videos of themselves:

• The content is removed immediately
• The account is suspended (not deleted, because the minor is a victim)
• We offer support resources (contacts for cyberbullying and abuse)
• We inform parents/guardians where reachable
• We report the case to the competent authorities (the Italian Postal and Communications Police and the Public Prosecutor's Office) for the protection of the minor

6. Legal Compliance

Italy and the GDPR

• We fully comply with Italian laws against child exploitation (Criminal Code arts. 600-600-bis)
• We comply with GDPR Art. 8 (protection of minors' data)
• We retain abuse data only for as long as investigations require (typically 24 months)

EU Directive 2011/93/EU (Sexual Abuse of Minors)

We implement the requirements of the EU directive:

• Reporting to the competent authorities (the Italian Postal and Communications Police and the Public Prosecutor's Office)
• Preventing the spread of CSAM through automated image moderation
• Educating users on safe reporting
• Zero tolerance for perpetrators of abuse

7. Designated Point of Contact

Child Safety and Abuse Reports contact:

Email: support@whichone.social

Any report of child abuse, threat of harm or suspected crime is treated as a PRIORITY and escalated immediately.

8. Resources for Minors and Parents

If you are a parent concerned about your child's online safety:

• Italian Postal Police: www.poliziapostale.it (Italy)
• Internet Watch Foundation: www.iwf.org.uk (UK)
• Italian Data Protection Authority: www.gpdp.it — complaints regarding the protection of minors

If a minor is on the platform by mistake, contact support@whichone.social and we will remove the account immediately.

9. Transparency and Review

This policy is reviewed annually. In the event of serious violations or patterns of abuse we provide reports to the authorities and may publish aggregate statistics (number of reports, removal rate, cooperation with the competent authorities).

Contact

Questions, abuse reports or support: support@whichone.social